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Related Stories (4)
Flight chaos caused by software defect in the 'space of a millisecond', report says
The failure led to more than 2,000 flights being cancelled and hundreds of thousands of passengers affected.
September 18, 2026Air traffic chaos and compensation: 'Shutdown cost us more than £1,000'
Flight disruption has ruined holidays and left passengers sleeping on airport floors - so what are their rights?
September 10, 2026Several flights diverted after plane blocks Gatwick runway
An Easyjet flight had to land at Stanstead Airport instead, but then became stuck there when it couldn't find fuel.
July 15, 2026What are my rights if my flight is cancelled or delayed?
We look at the different circumstances that affect you if you're due a refund for cancelled or delayed flights.
March 3, 2026Related Pages (3)
Flight chaos caused by software defect in the 'space of a millisecond', report says
Thousands of passengers were delayed by the NATS outage An air traffic control failure that sparked widespread travel chaos earlier this month was caused by a "software defect" affecting the system u
Air traffic chaos and compensation: 'Shutdown cost us more than £1,000'
Catie and Phil unpacking at home Catie and Phil Allen should have been enjoying their first holiday in two-and-a-half years. Instead, they are at home ringing round for refunds that won't be paid. T
Several flights diverted after plane blocks Gatwick runway
A number of flights were diverted from Gatwick Airport after a plane temporarily blocked one of its runways. Emergency services met the British Airways plane as a precaution upon landing, following r